Shipping policy

Shipping Policy

Last Updated: July 14, 2026

Thank you for shopping with Glowrior.com. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below before placing an order.

Shipping Destinations

We currently offer FREE Standard Shipping on all orders delivered within the United States.

At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or destinations outside the United States.

Order Processing

  • Orders are processed within 2–5 business days (Monday through Friday, excluding U.S. holidays).

  • Orders are processed only after payment has been successfully authorized.

  • During holidays, promotions, or periods of high order volume, processing times may be slightly longer.

Shipping & Delivery

After your order has been processed, it will be shipped using one of our trusted shipping partners.

Estimated Transit Time: 5–10 business days

Estimated Total Delivery Time: 7–15 business days (processing + shipping)

Delivery times are estimates only and are not guaranteed. Delays caused by shipping carriers, severe weather, customs inspections, holidays, or other circumstances beyond our control may occur.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–72 hours to become available after the shipping carrier has received your package.

Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

Glowrior.com is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address, contact us immediately at support@glowrior.com. We will do our best to update your order before it enters fulfillment, but we cannot guarantee changes once processing has begun.

Lost, Delayed, or Missing Packages

If your package is significantly delayed or appears to be lost in transit, please contact us.

If the tracking information shows that the package has been delivered but you have not received it, we recommend that you:

  • Check around your delivery location.

  • Ask household members or neighbors.

  • Contact the shipping carrier for assistance.

If you still need help, contact us within 7 days of the recorded delivery date, and we will work with the carrier to investigate the issue.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • Clear photos of the product

  • Photos of the shipping packaging

  • A brief description of the issue

After reviewing your request, we will arrange an appropriate resolution, which may include a replacement or refund where applicable.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Orders that have already entered processing or fulfillment may not be eligible for cancellation or modification.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Glowrior.com

Email: support@glowrior.com

We aim to respond to all customer inquiries within 24 business hours.